How To Fix /GSINS/NLGBA_MSG007 - Customizing settings missing for customer indication message

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/NLGBA_MSG -

• Message number: 007

• Message text: Customizing settings missing for customer indication message

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /GSINS/NLGBA_MSG007 - Customizing settings missing for customer indication message ?

  The SAP error message /GSINS/NLGBA_MSG007 indicates that there are missing customizing settings for a customer indication message in the SAP system. This error typically arises in the context of the SAP Global Trade Services (GTS) module, particularly when dealing with compliance checks or trade regulations.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Customizing Entries: The necessary customizing settings for the customer indication message have not been defined in the system.
  Incorrect Configuration: The configuration related to the customer indication messages may be incomplete or incorrectly set up.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that led to missing entries.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Navigate to the customizing settings for the relevant application area in SAP GTS.
  Use transaction code SPRO to access the SAP Reference IMG.
  Look for the section related to Global Trade Services and check the settings for customer indication messages.
  
  
  
  Define Missing Entries:
  
  If you identify that certain entries are missing, you will need to create or define them. This may involve specifying the necessary parameters for customer indication messages.
  
  
  
  Review Transport Requests:
  
  If the settings were supposed to be transported from another system, check the transport requests to ensure that they were successfully imported and that no errors occurred during the transport.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of GTS you are using. There may be specific instructions or notes that address this error.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. They may provide additional insights or patches if the issue is known.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for customizing, SE11 for data dictionary, and SE80 for object navigator.
  SAP Notes: Search for SAP Notes related to /GSINS/NLGBA_MSG007 in the SAP Support Portal. There may be specific notes that address this error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  
  By following these steps, you should be able to identify and resolve the issue related to the missing customizing settings for the customer indication message in SAP.