How To Fix /GSINS/NLGBA_MSG005 - Customer indication message already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/NLGBA_MSG -

• Message number: 005

• Message text: Customer indication message already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /GSINS/NLGBA_MSG005 - Customer indication message already exists ?

  The SAP error message /GSINS/NLGBA_MSG005 Customer indication message already exists typically occurs in the context of the SAP system when there is an attempt to create or update a customer indication message that already exists in the system. This message is part of the SAP GSI (Global Supply Chain Integration) module, which deals with customer-specific messages and indications.
  Cause:
  
  Duplicate Entry: The most common cause of this error is that there is already an existing customer indication message for the same customer and the same criteria (e.g., date, type, etc.) in the system.
  Data Integrity Issues: There may be issues with data integrity where the system is not able to recognize that the message already exists due to inconsistencies in the database.
  Configuration Issues: Incorrect configuration settings in the GSI module may lead to this error.
  
  Solution:
  
  Check Existing Messages: Before creating a new customer indication message, check the existing messages for that customer. You can do this by navigating to the relevant transaction or report that displays customer indication messages.
  Modify Existing Message: If a message already exists and needs to be updated, consider modifying the existing message instead of creating a new one.
  Delete Duplicate Messages: If you find that there are duplicate messages that should not exist, you may need to delete the unnecessary ones. Ensure that you have the proper authorization to perform this action.
  Consult Documentation: Review the SAP documentation or help files related to the GSI module for any specific guidelines on handling customer indication messages.
  Check Configuration: If the issue persists, check the configuration settings in the GSI module to ensure that they are set up correctly.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration and version.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that deal with customer indication messages, such as /GSINS/ related transactions.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal. There may be specific patches or updates that address this issue.
  User Authorization: Ensure that you have the necessary authorizations to create, modify, or delete customer indication messages in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.