How To Fix /GSINS/INSH_MSG302 - Select subclaim first

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/INSH_MSG -

• Message number: 302

• Message text: Select subclaim first

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /GSINS/INSH_MSG302 - Select subclaim first ?

  The SAP error message /GSINS/INSH_MSG302 Select subclaim first typically occurs in the context of the SAP Insurance module, particularly when dealing with claims and subclaims. This error indicates that the system requires the user to select a subclaim before proceeding with the action they are attempting to perform.
  Cause:
  
  Subclaim Not Selected: The most common cause of this error is that the user is trying to perform an operation (like processing, editing, or viewing details) on a claim without first selecting a specific subclaim associated with that claim.
  User Interface Navigation: The user may have navigated to a screen that requires a subclaim to be selected but has not done so.
  System Configuration: In some cases, the system configuration may require certain actions to be tied to subclaims, and if the subclaim is not specified, the system will throw this error.
  
  Solution:
  
  Select a Subclaim: Before performing the action that triggered the error, ensure that you have selected a subclaim from the list or dropdown menu. Look for any options or buttons that allow you to choose a subclaim.
  Check Navigation: If you are unsure how to select a subclaim, review the navigation steps or user guide for the specific transaction you are working on. Ensure you are in the correct screen where subclaims can be selected.
  Consult Documentation: If you are still having trouble, refer to the SAP documentation or help resources specific to the Insurance module for guidance on how to manage claims and subclaims.
  Contact Support: If the issue persists after ensuring a subclaim is selected, consider reaching out to your SAP support team or system administrator for further assistance. They may need to check for any underlying configuration issues or provide additional training.
  
  Related Information:
  
  SAP Transaction Codes: Familiarize yourself with the relevant transaction codes related to claims and subclaims in the SAP Insurance module.
  User Roles and Permissions: Ensure that your user role has the necessary permissions to view and select subclaims.
  Training Resources: Look for training materials or sessions that cover the claims process in SAP, as this can help you understand how to navigate the system effectively.
  
  By following these steps, you should be able to resolve the error and proceed with your intended actions in the SAP system.