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How To Fix /GSINS/INSH_MSG091 - No payment selected from DB for claim &1, subclaim &2, payment &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /GSINS/INSH_MSG -

  • Message number: 091

  • Message text: No payment selected from DB for claim &1, subclaim &2, payment &3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /GSINS/INSH_MSG091 - No payment selected from DB for claim &1, subclaim &2, payment &3 ?

    The SAP error message /GSINS/INSH_MSG091 indicates that there is no payment selected from the database for a specific claim, subclaim, and payment combination. This error typically arises in the context of insurance or claims processing within the SAP system, particularly in modules related to insurance (like SAP for Insurance).

    Cause:

    1. Missing Payment Data: The payment data for the specified claim and subclaim may not exist in the database. This could be due to various reasons, such as:

      • The payment has not been created or processed yet.
      • The payment was deleted or not saved correctly.
      • There is a mismatch in the claim or subclaim identifiers.
    2. Incorrect Input: The claim, subclaim, or payment identifiers provided may be incorrect or do not correspond to any existing records in the database.

    3. Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to missing data.

    4. Authorization Issues: The user may not have the necessary permissions to view or access the payment data.

    Solution:

    1. Verify Data: Check the claim, subclaim, and payment identifiers to ensure they are correct. Make sure that the payment you are trying to access actually exists in the system.

    2. Check Payment Status: Look into the payment processing status for the specified claim and subclaim. Ensure that the payment has been created and is in the correct status (e.g., not deleted or in a pending state).

    3. Review Logs: Check system logs or error logs for any additional information that might indicate why the payment is not found.

    4. Data Consistency Check: If there are integration points with other systems, ensure that data is consistent across systems. You may need to run data consistency checks or reconciliation processes.

    5. User Authorization: Ensure that the user has the necessary authorizations to access the payment data. If not, contact your system administrator to adjust the permissions.

    6. Consult Documentation: Refer to SAP documentation or support notes related to the specific module you are working with for any known issues or additional troubleshooting steps.

    7. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to claims and payments, such as SE11 (Data Dictionary), SE16 (Data Browser), or specific transaction codes for the insurance module.
    • SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address this issue.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and resolve the issue related to the error message /GSINS/INSH_MSG091.

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