How To Fix /GSINS/INSH_MSG085 - Claim payment with key claim &1, subclaim &2, payment &3 not found

/GSINS/INSH_MSG085 - Overview

• Message type: E = Error

• Message class: /GSINS/INSH_MSG -

• Message number: 085

• Message text: Claim payment with key claim &1, subclaim &2, payment &3 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /GSINS/INSH_MSG085 - Claim payment with key claim &1, subclaim &2, payment &3 not found ?

  The SAP error message /GSINS/INSH_MSG085 indicates that a claim payment cannot be found in the system based on the provided keys: claim, subclaim, and payment. This error typically arises in the context of insurance or claims processing within the SAP system, particularly in modules related to insurance (like SAP FS-CD or FS-ICM).
  
  Cause:
  
  Incorrect Keys: The claim, subclaim, or payment keys provided may be incorrect or do not exist in the database.
  Data Deletion: The payment record may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary permissions to view the payment details.
  System Configuration: There may be configuration issues in the SAP system that prevent the retrieval of payment information.
  Integration Issues: If the payment data is coming from an external system, there may be integration issues that prevent the data from being available in SAP.
  
  
  Solution:
  
  Verify Keys: Double-check the claim, subclaim, and payment keys to