How To Fix /GSINS/INSH_MSG084 - Use claim payment with key claim &1, subclaim &2, payment &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/INSH_MSG -

• Message number: 084

• Message text: Use claim payment with key claim &1, subclaim &2, payment &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /GSINS/INSH_MSG084 - Use claim payment with key claim &1, subclaim &2, payment &3 ?

  The SAP error message /GSINS/INSH_MSG084 typically indicates an issue related to the processing of claim payments in the SAP Insurance module. This message suggests that there is a problem with the claim payment you are trying to process, specifically that the payment is not being recognized or is not valid for the specified claim and subclaim.
  Cause:
  
  Invalid Payment Reference: The payment you are trying to use may not be correctly linked to the specified claim and subclaim.
  Payment Already Processed: The payment might have already been processed or settled, making it unavailable for further actions.
  Data Inconsistency: There could be inconsistencies in the data related to the claim, subclaim, or payment in the system.
  Authorization Issues: The user may not have the necessary permissions to access or process the specified claim payment.
  
  Solution:
  
  Verify Payment Details: Check the payment details to ensure that the payment reference is correct and corresponds to the specified claim and subclaim.
  Check Payment Status: Look into the status of the payment to see if it has already been processed or if there are any holds on it.
  Data Consistency Check: Run consistency checks on the claim and payment data to identify any discrepancies. This may involve checking the database or using SAP transaction codes related to claims processing.
  User Authorization: Ensure that the user has the necessary permissions to process the claim payment. If not, contact your SAP administrator to adjust the user roles.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SICF, SE11, or SE80 for debugging and checking data consistency.
  SAP Notes: Check for any SAP Notes related to this error message for patches or updates that may resolve the issue.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.