How To Fix /GSINS/INSH_MSG069 - Gross/net payment adjusted to &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /GSINS/INSH_MSG -

  • Message number: 069

  • Message text: Gross/net payment adjusted to &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /GSINS/INSH_MSG069 - Gross/net payment adjusted to &1 ?

    The SAP error message /GSINS/INSH_MSG069 with the description "Gross/net payment adjusted to &1" typically occurs in the context of insurance or financial transactions where there is a discrepancy between the gross and net payment amounts. This message indicates that the system has automatically adjusted the payment amount to ensure that it aligns with the expected values.

    Cause:

    1. Discrepancy in Payment Calculation: The gross payment amount (the total amount before deductions) does not match the net payment amount (the amount after deductions). This can happen due to various reasons, such as incorrect configuration, missing data, or errors in the calculation logic.
    2. Tax or Deduction Issues: There may be issues related to tax calculations, deductions, or other adjustments that affect the final payment amount.
    3. Configuration Errors: Incorrect settings in the payment processing configuration or in the insurance module can lead to this error.

    Solution:

    1. Review Payment Configuration: Check the configuration settings related to payment processing in the SAP system. Ensure that all relevant parameters are correctly set up.
    2. Check Transaction Data: Review the transaction data for any discrepancies. Ensure that all necessary information is correctly entered and that there are no missing values.
    3. Adjust Calculation Logic: If the issue is related to the calculation logic, you may need to adjust the formulas or rules used to calculate gross and net payments.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error message.
    5. Debugging: If you have access to technical resources, consider debugging the payment processing logic to identify where the discrepancy is occurring.
    6. Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as FB03 (Display Document), FBL1N (Vendor Line Item Display), or FBL3N (G/L Account Line Item Display).
    • User Exits and BAdIs: Check if there are any user exits or BAdIs (Business Add-Ins) that might be affecting the payment calculations.
    • SAP Notes: Search for SAP Notes related to this error message for any known issues or patches that may address the problem.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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