How To Fix GS602 - Contact system administrator


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GS - Sets

  • Message number: 602

  • Message text: Contact system administrator

  • Show details Hide details
  • What causes this issue?

    When you tried to import temporarily stored data, an internal error
    occurred.
    (Note for the system administrator: the set manager program has tried
    to read internal data from either the INDX file using the ABAP command
    IMPORT or from the global ABAP/4 memory. This lead to an error code not
    equal to zero).

    System Response

    The system could not read the data.

    How to fix this error?

    Contact your system administrator.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message GS602 - Contact system administrator ?

    The SAP error message GS602, which states "Contact system administrator," typically indicates a problem that requires administrative intervention. This error can arise from various issues, and while the specific cause can vary depending on the context in which it appears, here are some common causes and potential solutions:

    Common Causes:

    1. Authorization Issues: The user may not have the necessary permissions to perform the action they are attempting.
    2. System Configuration: There may be a misconfiguration in the system settings or parameters that is preventing the operation.
    3. Data Integrity Issues: There could be inconsistencies or errors in the data being processed.
    4. Technical Errors: This could be due to a bug in the SAP system or a failure in a background job.
    5. Missing Customization: If the system has been customized, there may be missing components or settings that are required for the operation.

    Potential Solutions:

    1. Check User Authorizations:

      • Verify that the user has the necessary roles and authorizations to perform the action. This can be done by checking the user’s profile in transaction SU01 or SU53 for authorization checks.
    2. Review System Logs:

      • Check the system logs (transaction SM21) for any related error messages or warnings that could provide more context about the issue.
    3. Consult with the Basis Team:

      • If the issue seems to be related to system configuration or technical errors, it may be necessary to involve the SAP Basis team to investigate further.
    4. Data Validation:

      • Ensure that the data being processed is valid and does not contain any inconsistencies. This may involve checking master data or transactional data for errors.
    5. Check Customizations:

      • If the system has been customized, review the custom code or configurations to ensure that everything is set up correctly.
    6. SAP Notes and Support:

      • Search for relevant SAP Notes in the SAP Support Portal that may address the specific error or provide patches or updates.
    7. Reproduce the Error:

      • If possible, try to reproduce the error in a test environment to gather more information about the conditions under which it occurs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU53 (Authorization Check), SM21 (System Log), and ST22 (Dump Analysis) to help diagnose the issue.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
    • Documentation: Review SAP documentation for the specific module or functionality where the error occurred to understand any prerequisites or configurations that may be required.

    If the issue persists after trying the above solutions, it is advisable to escalate the matter to your SAP support team or contact SAP support for further assistance.

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