How To Fix GPSC238 - Two records with the same key have different SALES TYPE. Update MANUALLY

SAP Error Message - Details

• Message type: E = Error

• Message class: GPSC - PSC Application

• Message number: 238

• Message text: Two records with the same key have different SALES TYPE. Update MANUALLY

What causes this issue?

During the transfer of old records from table T8PSA_LIFT_VOL to table
T8PSA_LIFT_TERM, two records have the same primary key but different
Sales Type indicators meaning the sales were done to different
Customers. Thus, the total of these records could not be created. In
this case manul intervention is required to create these records in
table T8PSA_LIFT_TERM

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please create records manually

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GPSC238 - Two records with the same key have different SALES TYPE. Update MANUALLY ?

  The SAP error message GPSC238 indicates that there are two records in the system with the same key but different sales types. This typically occurs in the context of sales order processing, where the system expects unique combinations of keys (like customer, material, etc.) to have consistent sales types.
  Cause:
  
  Data Inconsistency: The most common cause of this error is data inconsistency in the database. Two records with the same key (e.g., customer and material) have been created or updated with different sales types.
  Incorrect Data Entry: Manual data entry errors can lead to the creation of duplicate records with different sales types.
  Integration Issues: If data is being imported from another system or through an interface, discrepancies can arise if the data is not properly validated.
  
  Solution:
  
  
  Manual Update: As the error message suggests, you may need to manually review and update the records. This involves:
  
  Identifying the records causing the conflict.
  Determining which sales type is correct or if a new sales type should be created.
  Updating the records to ensure that they have the same sales type for the same key.
  
  
  
  Data Consistency Check: Run a consistency check on the relevant tables to identify and resolve any discrepancies. This may involve:
  
  Using transaction codes like SE16 or SE11 to view the relevant database tables.
  Checking for duplicate entries and resolving them.
  
  
  
  Consult Documentation: Review SAP documentation or consult with your SAP support team for specific guidelines on handling this error in your system context.
  
  
  Implement Validation Rules: If this issue occurs frequently, consider implementing validation rules or checks in your data entry processes to prevent the creation of conflicting records in the future.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to manage sales orders effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to make changes to sales orders and related records to minimize errors.
  
  If the issue persists after manual updates and checks, it may be beneficial to engage with your SAP support team or a consultant for further investigation.