How To Fix GPSC112 - Customer number &1 not found in customer master

SAP Error Message - Details

• Message type: E = Error

• Message class: GPSC - PSC Application

• Message number: 112

• Message text: Customer number &1 not found in customer master

What causes this issue?

Customer is not configured in Customer Master

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please maintain the customer

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GPSC112 - Customer number &1 not found in customer master ?

  The SAP error message GPSC112 indicates that the system could not find a customer number in the customer master data. This error typically occurs in scenarios where a transaction or process is trying to reference a customer that does not exist in the system.
  Cause:
  
  Incorrect Customer Number: The customer number entered may be incorrect or mistyped.
  Customer Not Created: The customer may not have been created in the system yet.
  Data Deletion: The customer record may have been deleted or marked for deletion.
  Incorrect Company Code: The customer may exist in a different company code than the one being referenced.
  Authorization Issues: The user may not have the necessary authorizations to view the customer master data.
  
  Solution:
  
  Verify Customer Number: Double-check the customer number for any typos or errors.
  Check Customer Master Data: Use transaction code XD03 (Display Customer) or FD03 (Display Customer - Financial) to search for the customer. Ensure that the customer exists in the system.
  Create Customer: If the customer does not exist, create a new customer using transaction code XD01 (Create Customer) or FD01 (Create Customer - Financial).
  Check Company Code: Ensure that you are looking in the correct company code. If the customer exists in another company code, you may need to switch to that company code.
  Review Authorizations: Check if you have the necessary authorizations to access customer master data. If not, contact your system administrator for assistance.
  
  Related Information:
  
  Transaction Codes:
  
  XD03: Display Customer
  FD03: Display Customer - Financial
  XD01: Create Customer
  FD01: Create Customer - Financial
  
  
  Customer Master Data: This is a critical component in SAP that contains all the necessary information about customers, including their addresses, payment terms, and contact details.
  Data Maintenance: Regular maintenance of customer master data is essential to ensure data integrity and avoid errors like GPSC112.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP support team or refer to SAP Notes for further troubleshooting.