How To Fix GPSC111 - Customer must be maintained in table &1

SAP Error Message - Details

• Message type: E = Error

• Message class: GPSC - PSC Application

• Message number: 111

• Message text: Customer must be maintained in table &1

What causes this issue?

Customer must be maintained in Lifting Volume table

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please enter a customer on a configuration screen

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GPSC111 - Customer must be maintained in table &1 ?

  The SAP error message GPSC111, which states "Customer must be maintained in table &1," typically occurs in the context of SAP's Global Trade Services (GTS) or similar modules where customer data is required for processing transactions. This error indicates that the system is unable to find the necessary customer information in the specified table.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Customer Data: The customer information is not maintained in the relevant table (e.g., customer master data).
  Incorrect Configuration: The system may not be properly configured to recognize the customer in the context of the transaction being processed.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between SAP ERP and SAP GTS).
  Inactive Customer: The customer may be inactive or flagged in a way that prevents it from being used in transactions.
  
  Solution:
  To resolve the GPSC111 error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., transaction code XD03 for display).
  Verify that the customer exists and is correctly maintained in the relevant views (e.g., general data, company code data, sales area data).
  
  
  
  Maintain Customer in the Required Table:
  
  If the customer is missing, you will need to create or update the customer record in the relevant table. This can typically be done using transaction codes like XD01 (create) or XD02 (change).
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the relevant module (e.g., GTS) to ensure that the system is set up to recognize the customer.
  Ensure that the customer is assigned to the correct sales area and that all necessary data is filled out.
  
  
  
  Check for Inactive Customers:
  
  If the customer is inactive, you may need to reactivate it or create a new customer record.
  
  
  
  Data Synchronization:
  
  If you are using multiple systems, ensure that the customer data is synchronized across all systems. This may involve running data synchronization jobs or manually updating records.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details related to the error message and the relevant tables.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to customer master data management (e.g., XD01, XD02, XD03).
  Tables: Understand which tables are involved in customer data management (e.g., KNA1 for general data, KNB1 for company code data).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the GPSC111 error message in your SAP system.