How To Fix GLO_FIN_TAX_MGMT312 - Failed to activate referred documents.

SAP Error Message - Details

• Message type: E = Error

• Message class: GLO_FIN_TAX_MGMT - Message Class of China Tax Invoice Management

• Message number: 312

• Message text: Failed to activate referred documents.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GLO_FIN_TAX_MGMT312 - Failed to activate referred documents. ?

  The SAP error message GLO_FIN_TAX_MGMT312 ("Failed to activate referred documents") typically occurs in the context of tax management processes within SAP, particularly when dealing with document activation in the financial module. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Possible Causes:
  
  Missing or Incomplete Data: The referred documents may have missing or incomplete data that prevents them from being activated.
  Document Status: The status of the referred documents may not allow for activation (e.g., they may be in a "blocked" or "incomplete" status).
  Configuration Issues: There may be configuration issues in the tax management settings that prevent the activation of documents.
  Authorization Issues: The user may not have the necessary authorizations to activate the referred documents.
  System Errors: There could be underlying system errors or inconsistencies in the database that are causing the activation to fail.
  
  Solutions:
  
  Check Document Data: Review the referred documents for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  Verify Document Status: Check the status of the documents to ensure they are eligible for activation. If they are blocked or incomplete, resolve those issues first.
  Review Configuration: Examine the configuration settings related to tax management in SAP. Ensure that all necessary settings are correctly configured.
  Authorization Check: Confirm that the user attempting to activate the documents has the necessary permissions. If not, work with your SAP security team to obtain the required authorizations.
  System Logs: Check the system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the failure.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  Testing in Development: If possible, replicate the issue in a development or test environment to better understand the cause without affecting production data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FB02 (Change Document), and SLG1 (Application Log) to investigate the issue further.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to tax management and document processing for best practices and troubleshooting tips.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team or consult with SAP directly for more specialized assistance.