How To Fix GLO_FIN_TAX_MGMT311 - Failed to unbind the selected business document and China VAT Invoice.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GLO_FIN_TAX_MGMT - Message Class of China Tax Invoice Management

  • Message number: 311

  • Message text: Failed to unbind the selected business document and China VAT Invoice.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message GLO_FIN_TAX_MGMT311 - Failed to unbind the selected business document and China VAT Invoice. ?

    The SAP error message GLO_FIN_TAX_MGMT311 typically indicates an issue related to the unbinding of a business document from a China VAT invoice. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system settings.

    Possible Causes:

    1. Configuration Issues: The system may not be properly configured for handling China VAT invoices, leading to errors when trying to unbind documents.
    2. Data Inconsistencies: There may be inconsistencies in the data associated with the business document or the VAT invoice, such as missing or incorrect information.
    3. Authorization Issues: The user may not have the necessary permissions to perform the unbinding operation.
    4. System Bugs: There could be bugs or issues in the SAP system that affect the unbinding process.
    5. Document Status: The status of the business document or VAT invoice may not allow for unbinding (e.g., it may be in a locked state).

    Solutions:

    1. Check Configuration: Ensure that the SAP system is correctly configured for China VAT management. This includes checking the settings for tax codes, document types, and any specific configurations related to VAT invoices.
    2. Validate Data: Review the data associated with the business document and the VAT invoice. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
    3. User Authorization: Verify that the user attempting to unbind the document has the necessary authorizations. If not, adjust the user roles or permissions accordingly.
    4. Review Document Status: Check the status of both the business document and the VAT invoice. If they are in a state that does not allow unbinding, you may need to change their status or resolve any issues preventing the operation.
    5. Consult SAP Notes: Look for relevant SAP Notes or patches that may address known issues related to this error. SAP frequently releases updates that fix bugs or improve functionality.
    6. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.

    Related Information:

    • SAP Documentation: Review the official SAP documentation related to tax management and VAT invoicing in China for best practices and configuration guidelines.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
    • Testing Environment: If possible, replicate the issue in a testing environment to troubleshoot without affecting production data.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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