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How To Fix GLO_FIN_TAX_INVC_HDR012 - VAT Invoice &1 &2 is being processed by another user.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GLO_FIN_TAX_INVC_HDR - Message Class of Tax Invoice Management

  • Message number: 012

  • Message text: VAT Invoice &1 &2 is being processed by another user.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message GLO_FIN_TAX_INVC_HDR012 - VAT Invoice &1 &2 is being processed by another user. ?

    The SAP error message GLO_FIN_TAX_INVC_HDR012 indicates that a VAT invoice is currently being processed by another user. This typically occurs in scenarios where multiple users are trying to access or modify the same invoice simultaneously, leading to a lock on the invoice record.

    Cause:

    1. Concurrent Access: Another user has opened or is processing the same VAT invoice, which causes a lock on that invoice.
    2. Long Processing Time: If a user is taking a long time to process the invoice, it may remain locked for an extended period.
    3. System Configuration: The system may be configured to prevent multiple users from editing the same document at the same time to maintain data integrity.

    Solution:

    1. Wait and Retry: The simplest solution is to wait for a few moments and then try to access the invoice again. The lock will be released once the other user has finished processing.
    2. Identify the User: If you have the necessary permissions, you can check which user is currently processing the invoice. This can often be done through transaction codes like SM12 (to view lock entries) or SM21 (to view system logs).
    3. Communicate with the User: If you identify the user who is processing the invoice, you can communicate with them to see if they can complete their task more quickly or if they can release the lock.
    4. Check for Background Jobs: Sometimes, background jobs may also hold locks on documents. Check if any background jobs are running that might be affecting the invoice.
    5. System Administrator: If the issue persists and you cannot identify the user or resolve the lock, contact your SAP system administrator for assistance. They may need to release the lock manually if it is stuck.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage lock entries) and SM21 (to check system logs).
    • User Roles and Permissions: Ensure that users have the appropriate roles and permissions to access and process VAT invoices.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Documentation: Review SAP documentation regarding VAT invoice processing to understand the workflow and any potential issues that may arise.

    By following these steps, you should be able to resolve the error and continue processing the VAT invoice.

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