How To Fix GLO_CH_QR_LO_MM005 - Specify the ISR/QR reference number or delete QR-IBAN

SAP Error Message - Details

• Message type: E = Error

• Message class: GLO_CH_QR_LO_MM - QR Bill - Messages

• Message number: 005

• Message text: Specify the ISR/QR reference number or delete QR-IBAN

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GLO_CH_QR_LO_MM005 - Specify the ISR/QR reference number or delete QR-IBAN ?

  The SAP error message GLO_CH_QR_LO_MM005 typically occurs in the context of handling QR (Quick Response) codes in Switzerland, particularly when dealing with payment processing. This error indicates that the system requires a specific ISR (Inpayment Slip Reference) or QR reference number to be specified, or it suggests that the QR-IBAN (International Bank Account Number) should be deleted if it is not needed.
  Cause:
  
  Missing ISR/QR Reference Number: The error arises when a transaction is initiated without providing the necessary ISR or QR reference number, which is essential for processing QR payments.
  Incorrect Configuration: There may be a configuration issue in the SAP system regarding how QR codes and ISR numbers are set up.
  Data Entry Error: The user may have inadvertently left the ISR/QR reference field blank or entered an invalid value.
  
  Solution:
  
  
  Specify the ISR/QR Reference Number:
  
  Ensure that the ISR or QR reference number is correctly entered in the relevant field. This number is crucial for the processing of QR payments.
  If you are generating a QR code, make sure that the reference number is included in the data being processed.
  
  
  
  Delete QR-IBAN if Not Needed:
  
  If the QR-IBAN is not required for the transaction, you can delete it from the relevant transaction or configuration settings.
  Check the payment method settings to see if the QR-IBAN is necessary for your specific use case.
  
  
  
  Review Configuration:
  
  Check the configuration settings in SAP related to QR payments and ISR numbers. Ensure that all necessary fields are correctly set up.
  Consult with your SAP administrator or technical team to verify that the system is configured to handle QR payments appropriately.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling QR codes and ISR numbers in your version of SAP.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  QR Code Payments: QR codes are widely used in Switzerland for payment processing, and they require specific formats and information to be valid.
  ISR Numbers: ISR numbers are used for payment slips in Switzerland and are essential for tracking and processing payments.
  SAP Support: If the issue persists, consider reaching out to SAP support or consulting with a professional who specializes in SAP financial modules.
  
  By following these steps, you should be able to resolve the error message GLO_CH_QR_LO_MM005 and ensure smooth processing of QR payments in your SAP system.