How To Fix GLE_ECS_MAPI017 - Unable to balance the document; the data is not consistent

SAP Error Message - Details

• Message type: E = Error

• Message class: GLE_ECS_MAPI - ECS: Message Class for MAPI Layer

• Message number: 017

• Message text: Unable to balance the document; the data is not consistent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GLE_ECS_MAPI017 - Unable to balance the document; the data is not consistent ?

  The SAP error message GLE_ECS_MAPI017 ("Unable to balance the document; the data is not consistent") typically occurs in the context of financial document processing, particularly when there are inconsistencies in the data that prevent the document from being balanced. This error can arise in various scenarios, such as during the posting of journal entries, invoices, or other financial transactions.
  Causes:
  
  Data Inconsistency: The most common cause is that the debits and credits in the document do not match, leading to an unbalanced document.
  Missing or Incorrect Account Assignments: If the account assignments (e.g., cost centers, profit centers) are missing or incorrect, it can lead to inconsistencies.
  Currency Issues: If there are discrepancies in currency conversion or if the document is not properly converted to the local currency, it can cause balancing issues.
  Incorrect Document Type: Using an incorrect document type that does not support the transaction can lead to errors.
  Posting Period Issues: If the posting period is closed or not open for the transaction, it can lead to inconsistencies.
  Configuration Issues: Incorrect configuration in the financial settings or document types can also lead to this error.
  
  Solutions:
  
  Check Document Balancing: Review the document to ensure that the total debits equal the total credits. If they do not, adjust the entries accordingly.
  Verify Account Assignments: Ensure that all necessary account assignments are correctly filled out and that they correspond to valid accounts.
  Review Currency Settings: If the document involves multiple currencies, check the currency settings and ensure that the conversion rates are correct.
  Check Document Type: Ensure that the correct document type is being used for the transaction.
  Posting Period: Verify that the posting period is open and that the transaction can be posted in that period.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to financial postings and document types.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like FB03 (Display Document) to review the document details or FBV0 (Park Document) to park the document for further analysis.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Debugging: If you have access, you can debug the transaction to identify the exact point of failure.
  User Authorization: Ensure that the user has the necessary authorizations to post the document.
  
  If the problem persists after checking these areas, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.