How To Fix GLE_ECS_MAPI001 - ECS: Ref. information for doc. item for doc. header '&!' is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: GLE_ECS_MAPI - ECS: Message Class for MAPI Layer

• Message number: 001

• Message text: ECS: Ref. information for doc. item for doc. header '&!' is missing

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The document will not be processed.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GLE_ECS_MAPI001 - ECS: Ref. information for doc. item for doc. header '&!' is missing ?

  The SAP error message GLE_ECS_MAPI001 indicates that there is missing reference information for a document item related to a document header in the system. This error typically occurs in the context of the SAP Financials module, particularly when dealing with document processing or integration with external systems.
  Cause:
  
  
  Missing Reference Data: The error suggests that the system is unable to find the necessary reference information for the specified document item. This could be due to:
  
  The document header not being properly created or saved.
  Missing or incomplete data in the document item that is supposed to reference the document header.
  Issues with data consistency or integrity in the database.
  
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are not correctly set up, leading to the inability to retrieve the required reference information.
  
  
  Integration Issues: If the document is being processed as part of an integration with another system (e.g., through MAPI or other interfaces), there may be issues with the data being sent or received.
  
  
  Solution:
  
  
  Check Document Header and Item: Verify that the document header and its associated items are correctly created and saved in the system. Ensure that all required fields are filled out.
  
  
  Data Consistency Check: Perform a consistency check on the document to ensure that all necessary references are present. This may involve checking the database for any missing entries.
  
  
  Review Configuration: Check the configuration settings related to document processing in SAP. Ensure that all necessary settings are correctly configured.
  
  
  Debugging: If you have access to debugging tools, you can trace the process to identify where the reference information is being lost or not retrieved.
  
  
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  Contact SAP Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context.
  
  
  Related Information:
  
  Transaction Codes: You may want to check relevant transaction codes such as FB03 (Display Document) or FB02 (Change Document) to view the document details.
  SAP Notes: Search for SAP Notes related to GLE_ECS_MAPI001 in the SAP Support Portal for any known issues or fixes.
  User Forums: Consider checking SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.