How To Fix GK397 - Document already being reversed by user &1 - processing not possible

GK397 - Overview

• Message type: E = Error

• Message class: GK - Messages for SAP Consolidation

• Message number: 397

• Message text: Document already being reversed by user &1 - processing not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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GK397 - Details

• The SAP error message GK397, which states "Document already being reversed by user &1 - processing not possible," typically occurs when a user attempts to reverse a document that is already in the process of being reversed by another user. This is a concurrency issue where two users are trying to perform the same action on the same document simultaneously.
  
  Cause:
  
  Concurrent Processing: Another user has initiated a reversal of the same document, and the system is preventing a second reversal to maintain data integrity.
  Session Issues: The document may be locked in a session that has not been properly closed or has timed out.
  Background Jobs: A background job may be processing the reversal, causing the document to be locked.
  
  
  Solution:
  
  Check User Sessions: Verify if another user is indeed processing the reversal. You can check the user sessions in transaction code SM04 or AL08 to see if the document is being accessed by another