How To Fix GJ797 - Payment Terms not Found for Customer &.

SAP Error Message - Details

• Message type: E = Error

• Message class: GJ - Joint Venture Accounting

• Message number: 797

• Message text: Payment Terms not Found for Customer &.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GJ797 - Payment Terms not Found for Customer &. ?

  The SAP error message GJ797, which states "Payment Terms not Found for Customer &," typically occurs when the system is unable to find the payment terms associated with a specific customer in the system. This can happen in various scenarios, such as during the creation of a sales order, invoice, or other financial transactions.
  Causes:
  
  Missing Payment Terms: The customer master record does not have any payment terms assigned.
  Incorrect Customer Data: The customer may not be set up correctly in the system, or the relevant data may be incomplete.
  
  Configuration Issues: Payment terms may not be configured correctly in the system, or the payment terms may not be valid for the specific transaction type.
  Data Migration Issues: If data was migrated from another system, payment terms may not have been transferred correctly.
  Sales Area Not Defined: The sales area for the customer may not be defined, which can lead to missing payment terms.
  
  Solutions:
  
  
  Check Customer Master