How To Fix GJ701 - Customer & Does not Exist for Company Code &

SAP Error Message - Details

• Message type: E = Error

• Message class: GJ - Joint Venture Accounting

• Message number: 701

• Message text: Customer & Does not Exist for Company Code &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GJ701 - Customer & Does not Exist for Company Code & ?

  The SAP error message GJ701 ("Customer & does not exist for Company Code &") typically occurs when you are trying to perform a transaction involving a customer that has not been defined in the system for the specified company code. This error is common in financial transactions, sales orders, or any other processes that require customer data.
  Cause:
  
  Customer Not Created: The customer master record has not been created for the specified company code.
  Incorrect Company Code: The company code specified in the transaction does not match the company code associated with the customer.
  Data Inconsistency: There may be inconsistencies in the data, such as the customer being marked as inactive or deleted.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer data.
  
  Solution:
  
  
  Create Customer Master Record:
  
  Navigate to the transaction code XD01 (Create Customer) or FD01 (Create Customer for Accounting).
  Ensure that you create the customer for the correct company code.
  Fill in all required fields and save the record.
  
  
  
  Check Existing Customer:
  
  Use transaction code XD03 (Display Customer) or FD03 (Display Customer for Accounting) to check if the customer exists for the specified company code.
  If the customer exists but is inactive, you may need to reactivate it.
  
  
  
  Verify Company Code:
  
  Ensure that the company code you are using in your transaction is correct and matches the one associated with the customer.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access customer data. This may involve checking roles and permissions in the user profile.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above points, consider consulting with your SAP support team or checking SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  FD01: Create Customer (Accounting)
  FD02: Change Customer (Accounting)
  FD03: Display Customer (Accounting)
  
  
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to customer master data issues.
  
  
  Documentation: Refer to SAP documentation for detailed steps on managing customer master data and understanding the implications of company codes.
  
  
  By following these steps, you should be able to resolve the GJ701 error and ensure that the customer data is correctly set up in the system.