How To Fix GI214 - System error when deleting records in summary table & (return code &)

SAP Error Message - Details

• Message type: E = Error

• Message class: GI - FI-SL update

• Message number: 214

• Message text: System error when deleting records in summary table & (return code &)

What causes this issue?

An error occurred when deleting records.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The update was not performed. Check why the error occurred using the
return code.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GI214 - System error when deleting records in summary table & (return code &) ?

  The SAP error message GI214, which indicates a "System error when deleting records in summary table," typically arises during operations that involve the deletion of records from summary tables in the SAP system. This error can be caused by various factors, including data inconsistencies, issues with database locks, or problems with the underlying database itself.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data that prevent the deletion of records.
  Database Locks: The records you are trying to delete may be locked by another process or user, preventing the operation from completing.
  Authorization Issues: The user executing the deletion may not have the necessary authorizations to perform the operation.
  Database Corruption: There could be corruption in the database that is causing the error.
  System Configuration: Incorrect configuration settings in the SAP system or database can lead to this error.
  
  Solutions:
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the records you are trying to delete. If locks are found, you may need to wait for the locks to be released or contact the user who holds the lock.
  Review Authorizations: Ensure that the user has the necessary authorizations to delete records from the summary table.
  Data Consistency Check: Run consistency checks on the relevant tables to identify and resolve any inconsistencies. You can use transaction codes like SE14 for database utility checks.
  Database Administration: If you suspect database corruption, consult your database administrator to perform a database check and repair if necessary.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Debugging: If you have access to debugging tools, you can analyze the program or transaction that is causing the error to identify the root cause.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check locks), SE14 (for database utility), and ST22 (for dump analysis).
  SAP Notes: Regularly check for updates and patches related to your SAP version that may address known issues.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the GI214 error in your SAP system.