How To Fix GHO_FC_MANAGE_ACES027 - User Group Business key does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GHO_FC_MANAGE_ACES - Message class for Manage Access

  • Message number: 027

  • Message text: User Group Business key does not exist

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message GHO_FC_MANAGE_ACES027 - User Group Business key does not exist ?

    The SAP error message GHO_FC_MANAGE_ACES027 indicates that a user group business key does not exist in the system. This error typically arises in the context of managing access control or user roles within SAP, particularly in the Governance, Risk, and Compliance (GRC) module or similar areas where user access is managed.

    Cause:

    1. Missing User Group: The user group that you are trying to reference does not exist in the system. This could be due to a typo in the user group name or the group not being created yet.
    2. Incorrect Configuration: The configuration settings for user groups may not be set up correctly, leading to the system not recognizing the specified user group.
    3. Authorization Issues: The user attempting to access or manage the user group may not have the necessary authorizations to view or modify the user group settings.
    4. Data Consistency Issues: There may be inconsistencies in the database or issues with data migration that have led to the user group being unavailable.

    Solution:

    1. Verify User Group Existence:

      • Check if the user group you are trying to access exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report to list user groups.
      • If the user group does not exist, you may need to create it.
    2. Correct Configuration:

      • Review the configuration settings related to user groups in the SAP system. Ensure that all necessary parameters are correctly set up.
      • If you are unsure about the configuration, consult with your SAP Basis or GRC administrator.
    3. Check Authorizations:

      • Ensure that the user has the necessary authorizations to access and manage user groups. You may need to check the user's role assignments and authorization objects.
      • If necessary, request additional authorizations from your security team.
    4. Data Consistency Check:

      • If you suspect data consistency issues, you may need to run consistency checks or data validation reports to identify and resolve any discrepancies.
      • Consult with your SAP Basis team for assistance in performing these checks.
    5. Consult Documentation:

      • Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or known issues.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error code in the SAP Support Portal.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and others that may help in managing user groups and roles.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.

    If the problem persists after following these steps, it may be beneficial to escalate the issue to your SAP support team or consult with an SAP expert for further assistance.

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