How To Fix GHO_FC_MANAGE_ACES013 - User does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GHO_FC_MANAGE_ACES - Message class for Manage Access

  • Message number: 013

  • Message text: User does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message GHO_FC_MANAGE_ACES013 - User does not exist ?

    The SAP error message GHO_FC_MANAGE_ACES013: User does not exist typically indicates that the system is unable to find the specified user in the user master data. This can occur in various contexts, such as when trying to assign roles, manage access control, or perform user-related operations.

    Causes:

    1. User Not Created: The user may not have been created in the SAP system.
    2. Incorrect User ID: The user ID entered may be incorrect or misspelled.
    3. User Deactivation: The user might have been deactivated or deleted from the system.
    4. Authorization Issues: The user executing the transaction may not have the necessary authorizations to view or manage the specified user.
    5. System Configuration: There may be issues with the configuration of the user management system or the relevant authorization objects.

    Solutions:

    1. Verify User ID: Double-check the user ID for any typos or errors. Ensure that you are using the correct format.
    2. Create User: If the user does not exist, create the user in the SAP system using transaction code SU01 (User Maintenance).
    3. Check User Status: Use transaction code SU01 to check if the user exists and verify their status (active/inactive).
    4. Authorization Check: Ensure that you have the necessary authorizations to manage users. You may need to contact your SAP security administrator for assistance.
    5. Consult Logs: Check the system logs for any additional error messages or information that might provide more context about the issue.
    6. System Configuration: If the problem persists, consult with your SAP Basis team to ensure that the user management configuration is correct.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SU10: Mass User Maintenance
      • SUIM: User Information System
    • Authorization Objects: Check relevant authorization objects that might restrict access to user management functions.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address specific issues related to user management and error messages.

    If the issue continues after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team or consult SAP documentation for further troubleshooting steps.

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