How To Fix GHO_ALERT_BO005 - Medium is initial

SAP Error Message - Details

• Message type: E = Error

• Message class: GHO_ALERT_BO -

• Message number: 005

• Message text: Medium is initial

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GHO_ALERT_BO005 - Medium is initial ?

  The SAP error message "GHO_ALERT_BO005 Medium is initial" typically indicates that there is an issue with the configuration of the alert management system in SAP, particularly related to the medium (such as email, SMS, etc.) that is supposed to be used for sending alerts. This error suggests that the system is trying to send an alert, but the medium through which it should be sent has not been properly defined or initialized.
  Cause:
  
  Missing Configuration: The alert medium (like email or SMS) has not been configured in the system.
  Inactive Medium: The medium that is supposed to be used for sending alerts is inactive or not set up correctly.
  User Profile Issues: The user profile may not have the necessary settings for the alert medium.
  Authorization Issues: The user may not have the required authorizations to use the specified medium.
  
  Solution:
  
  
  Check Alert Configuration:
  
  Go to the transaction code ALRTCATDEF to check the alert category definitions.
  Ensure that the medium you want to use (e.g., email, SMS) is properly configured.
  
  
  
  Configure Medium:
  
  If the medium is not configured, you will need to set it up. For example, if you are using email, ensure that the SMTP settings are correctly configured in transaction SCOT.
  For SMS, ensure that the SMS gateway is properly set up.
  
  
  
  User Profile Settings:
  
  Check the user profile settings to ensure that the user has the correct settings for receiving alerts. This can be done in transaction SU01 by checking the user’s parameters.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to send and receive alerts. This can be checked in transaction SU53 or by reviewing the user roles and authorizations.
  
  
  
  Testing:
  
  After making the necessary changes, test the alert functionality to ensure that alerts are being sent correctly.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  ALRTCATDEF: Alert Category Definition
  SCOT: SAPconnect: Administration
  SU01: User Maintenance
  SU53: Display Authorization Check
  
  
  
  Documentation: Refer to SAP Help documentation for detailed steps on configuring alert management and the specific medium you are using.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.