How To Fix GG821 - Use another number for the receiver reference base


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GG - Messages for FI-SL customizing

  • Message number: 821

  • Message text: Use another number for the receiver reference base

  • Show details Hide details
  • What causes this issue?

    The number you entered for the receiver reference base is already being
    used.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Please use another number from the valid interval.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message GG821 - Use another number for the receiver reference base ?

    The SAP error message GG821 ("Use another number for the receiver reference base") typically occurs in the context of financial transactions, particularly when dealing with document numbers or reference numbers in the SAP system. This error indicates that the reference number you are trying to use is already in use or is not valid for the transaction you are attempting to process.

    Cause:

    1. Duplicate Reference Number: The reference number you are trying to use is already assigned to another transaction or document in the system.
    2. Number Range Issues: The number range for the reference number may be exhausted or incorrectly configured.
    3. Incorrect Document Type: The document type you are using may not allow the reference number you are trying to assign.
    4. Configuration Issues: There may be configuration settings in the SAP system that restrict the use of certain reference numbers.

    Solution:

    1. Use a Different Reference Number: The simplest solution is to generate or select a different reference number that is not currently in use.
    2. Check Number Ranges: Verify the number range settings in the SAP configuration (transaction code SNRO) to ensure that the range is correctly defined and not exhausted.
    3. Review Document Types: Ensure that the document type you are using allows for the reference number you are trying to assign. You may need to consult with your SAP administrator or functional consultant.
    4. Clear Duplicate Entries: If you suspect that there are duplicate entries, you may need to investigate and clear them if they are not needed.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant notes or updates that may address this specific error message.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like SNRO (Number Range Objects) and SE11 (Data Dictionary) to check number ranges and data definitions.
    • SAP Documentation: Review SAP documentation related to financial transactions and document management for best practices and guidelines.
    • User Permissions: Ensure that you have the necessary permissions to create or modify reference numbers in the system.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and data in your SAP environment.

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