How To Fix GG473 - A system error has occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: GG - Messages for FI-SL customizing

• Message number: 473

• Message text: A system error has occurred

What causes this issue?

The cause is most likely a program error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact the SAP hotline.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GG473 - A system error has occurred ?

  The SAP error message GG473, which states "A system error has occurred," is a generic error message that can arise from various underlying issues within the SAP system. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  System Configuration Issues: Incorrect configuration settings in the SAP system can lead to unexpected errors.
  Database Issues: Problems with the database, such as connectivity issues, corruption, or performance bottlenecks, can trigger this error.
  Authorization Problems: Insufficient user authorizations may prevent certain operations, leading to system errors.
  Program Errors: Bugs or issues in custom ABAP programs or standard SAP programs can cause system errors.
  Transport Issues: Problems during the transport of changes from one system to another can lead to inconsistencies.
  Memory Issues: Insufficient memory allocation or resource constraints on the application server can result in system errors.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction codes SM21, ST22, and SLG1) for more detailed error messages that can provide insights into the root cause.
  Analyze Short Dumps: Use transaction ST22 to analyze any short dumps that may have occurred around the same time as the error. This can help identify specific program errors.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
  Check Configuration: Verify the configuration settings in the relevant areas of the SAP system to ensure they are correct.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly and that there are no connectivity issues.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address the specific error or provide patches.
  Restart Services: In some cases, restarting the affected application server or relevant services may resolve temporary issues.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), ST22 (Dump Analysis), SLG1 (Application Log), and SM37 (Job Monitoring) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation and guides related to the specific module or functionality where the error occurred.
  
  Since GG473 is a generic error, the specific resolution may vary based on the context in which it occurs. Always ensure to back up any critical data before making significant changes to the system.