How To Fix GG362 - The function you selected is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: GG - Messages for FI-SL customizing

• Message number: 362

• Message text: The function you selected is not available

What causes this issue?

The functions 'Troubleshooting' und 'Direct posting statistics' are not
available for the 'Sales/distribution' (SD) application.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

As of Release 3.0, the functionality of the functions 'Troubleshooting'
and 'Direct posting statistics' are almost covered by the function
'Posting test'. If, for example, you want to find out why no postings
were made to ledger 'ZZ', you simply use the 'Posting test' function,
restricting the selection for the diagnosis to the ledger 'ZZ'. The
system then tries to respond to your request. The function 'Direct
posting statistics' always corresponded to the function 'Posting test'
- except for the correct processing of the ledger selection (if used
actively).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GG362 - The function you selected is not available ?

  The SAP error message GG362, which states "The function you selected is not available," typically occurs when a user attempts to access a function or feature in SAP that is either not enabled, not available in the current context, or restricted due to user permissions or system configuration.
  Causes:
  
  Function Not Activated: The specific function or module may not be activated in the SAP system.
  User Permissions: The user may not have the necessary authorizations to access the function.
  System Configuration: The function may be disabled in the system configuration settings.
  Transaction Code Issues: The transaction code being used may not be valid for the current user role or may not be available in the current environment (e.g., development vs. production).
  Version Compatibility: The function may not be available in the version of SAP being used.
  
  Solutions:
  
  Check User Authorizations: Verify that the user has the necessary permissions to access the function. This can be done by checking the user roles and authorizations in the SAP system.
  Activate the Function: If the function is not activated, consult with your SAP Basis or system administrator to activate the required function or module.
  Review Configuration Settings: Check the configuration settings in the SAP system to ensure that the function is enabled. This may involve accessing transaction codes like SPRO for configuration.
  Use Correct Transaction Code: Ensure that the correct transaction code is being used. If unsure, consult the SAP documentation or your system administrator.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message. SAP Notes can provide patches or workarounds for known issues.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Help Portal for documentation related to the specific function or module you are trying to access.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting or accessing the desired functionality.
  
  By following these steps, you should be able to identify the cause of the GG362 error and implement a suitable solution.