How To Fix GA809 - Position the cursor on a sender entry

SAP Error Message - Details

• Message type: E = Error

• Message class: GA - Allocations

• Message number: 809

• Message text: Position the cursor on a sender entry

What causes this issue?

You did not place the cursor on a sender row.

System Response

You cannot display detailed information about the sender.

How to fix this error?

Place the cursor on the sender required.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GA809 - Position the cursor on a sender entry ?

  The SAP error message GA809, which states "Position the cursor on a sender entry," typically occurs in the context of the SAP system when you are trying to perform an action related to sender entries in a transaction or report, but the system requires you to select a specific sender entry before proceeding.
  Cause:
  The error is usually caused by one of the following reasons:
  
  No Sender Entry Selected: You may not have selected a sender entry in the list or table where the action is being performed.
  Incorrect Cursor Position: The cursor may not be positioned on a valid sender entry, which is necessary for the system to understand which entry you are trying to work with.
  User Interface Issue: Sometimes, the user interface may not be displaying the entries correctly, or there may be a temporary glitch.
  
  Solution:
  To resolve the GA809 error, you can follow these steps:
  
  Select a Sender Entry: Ensure that you have selected a valid sender entry in the list. Click on the entry you want to work with to position the cursor correctly.
  Check for Active Entries: Make sure that there are active sender entries available for selection. If there are none, you may need to create or activate sender entries.
  Refresh the Screen: If you suspect a UI issue, try refreshing the screen or navigating away and back to the transaction to see if the entries display correctly.
  Use the Correct Transaction: Ensure that you are in the correct transaction or screen that allows you to work with sender entries.
  Consult Documentation: If you are unsure about the process, refer to the SAP documentation or help resources related to the specific transaction you are using.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transactions related to financial accounting, controlling, or logistics where sender entries are relevant.
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific transaction or module you are working with.
  User Permissions: Ensure that you have the necessary permissions to view and select sender entries in the system.
  
  If the problem persists after trying the above solutions, it may be helpful to consult with your SAP support team or refer to SAP community forums for additional assistance.