How To Fix G5762 - The inter-company partner & from the new EG does not exist in the old EG


SAP Error Message - Details

  • Message type: E = Error

  • Message class: G5 - IS-Oil /Joint Venture/ Material transfer pricing

  • Message number: 762

  • Message text: The inter-company partner & from the new EG does not exist in the old EG

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message G5762 - The inter-company partner & from the new EG does not exist in the old EG ?

    The SAP error message G5762 indicates that there is an issue with inter-company partner data when trying to process transactions between different company codes or organizational units. Specifically, it suggests that the inter-company partner defined in the new enterprise group (EG) does not exist in the old enterprise group.

    Cause:

    1. Missing Configuration: The inter-company partner may not be properly configured in the old enterprise group. This could happen if the partner was added in the new enterprise group but not in the old one.
    2. Data Migration Issues: If data was migrated from one system to another or from one configuration to another, some inter-company partner data may not have been transferred correctly.
    3. Inconsistent Master Data: There may be inconsistencies in the master data for the inter-company partners between the two enterprise groups.
    4. Incorrect Settings: The settings for inter-company transactions may not be correctly defined in the system.

    Solution:

    1. Check Configuration: Verify that the inter-company partner is correctly set up in the old enterprise group. You can do this by navigating to the relevant configuration settings in SAP (usually under Financial Accounting or Logistics).
    2. Maintain Partner Data: If the inter-company partner does not exist in the old enterprise group, you will need to create it. This can typically be done in the vendor or customer master data transaction (e.g., XK01 for vendors).
    3. Data Consistency Check: Perform a consistency check on the master data to ensure that all necessary inter-company partners are defined in both enterprise groups.
    4. Review Transaction Data: Check the transaction data that is causing the error to ensure that it is referencing the correct inter-company partner.
    5. Consult Documentation: Review SAP documentation or notes related to inter-company transactions for any specific requirements or configurations that may be necessary.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like XK01, XK02, or XK03 for vendor master data, or FD01, FD02, FD03 for customer master data.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
    • Inter-Company Configuration: Familiarize yourself with the inter-company configuration settings in SAP, which can be found under the Financial Accounting (FI) module.
    • Testing: After making changes, perform tests to ensure that the error is resolved and that inter-company transactions can be processed without issues.

    If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP configuration and inter-company processes.

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