How To Fix G4718 - Customer & not defined for company &.

SAP Error Message - Details

• Message type: E = Error

• Message class: G4 - EC-CS Consolidation

• Message number: 718

• Message text: Customer & not defined for company &.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message G4718 - Customer & not defined for company &. ?

  The SAP error message G4718, which states "Customer & not defined for company &," typically occurs when you are trying to perform a transaction involving a customer that has not been properly defined or assigned to the specified company code in the SAP system. This can happen in various scenarios, such as when creating invoices, processing sales orders, or executing financial transactions.
  Cause:
  
  Customer Master Data Not Created: The customer master record may not have been created for the specified company code.
  Incorrect Company Code: The transaction may be referencing the wrong company code where the customer is not defined.
  Data Inconsistency: There may be inconsistencies in the customer data, such as missing or incorrect entries.
  Authorization Issues: The user may not have the necessary authorizations to access the customer data for the specified company code.
  
  Solution:
  
  
  Create Customer Master Record:
  
  Navigate to the transaction code XD01 (Create Customer) or FD01 (Create Customer - Company Code).
  Ensure that you create the customer master record for the correct company code.
  Fill in all required fields and save the record.
  
  
  
  Check Existing Customer Data:
  
  Use transaction code XD03 (Display Customer) or FD03 (Display Customer - Company Code) to check if the customer exists for the specified company code.
  If the customer exists but is not assigned to the correct company code, you may need to create a new record or update the existing one.
  
  
  
  Verify Company Code:
  
  Ensure that the company code you are using in your transaction is correct and matches the company code associated with the customer.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the customer data for the specified company code. This may involve checking user roles and permissions.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above points, consider consulting with your SAP support team or referring to SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD01, XD02, XD03: Customer Master Data Management
  FD01, FD02, FD03: Customer Master Data for Company Code
  
  
  SAP Documentation: Refer to SAP Help Portal for detailed documentation on customer master data management.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  By following these steps, you should be able to resolve the G4718 error and ensure that the customer is properly defined for the specified company code in your SAP system.