How To Fix G4306 - No drill-down possible (mapping information is missing)

SAP Error Message - Details

• Message type: E = Error

• Message class: G4 - EC-CS Consolidation

• Message number: 306

• Message text: No drill-down possible (mapping information is missing)

What causes this issue?

To drill-down from a billing extract to line items or summary ledger
data the system relies on mapping data stored in table T8JIX. This
mapping information is stored when a billing extract is created.
For the current selection no mapping information was found in table
T8JIX.

System Response

No drill-down is executed.

How to fix this error?

Please check if the billing extract was created without errors.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message G4306 - No drill-down possible (mapping information is missing) ?

  The SAP error message G4306 "No drill-down possible (mapping information is missing)" typically occurs in the context of reporting or analysis tools within SAP, such as SAP BW (Business Warehouse) or SAP Analytics Cloud. This error indicates that the system is unable to provide detailed information or perform a drill-down operation because the necessary mapping information is not available.
  Causes:
  
  Missing Mapping Information: The most common cause is that the required mapping between the data source and the reporting structure is not defined or is incomplete.
  Data Model Issues: There may be issues with the data model, such as missing attributes or hierarchies that are necessary for the drill-down functionality.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the detailed data, leading to this error.
  Incorrect Query Design: The query or report may not be designed correctly, lacking the necessary characteristics or key figures for drill-down.
  Data Source Changes: If the underlying data source has been modified or is not properly connected, it can lead to missing mapping information.
  
  Solutions:
  
  Check Mapping Configuration: Verify that the mapping between the data source and the reporting structure is correctly configured. This may involve checking InfoObjects, InfoProviders, and the data model in SAP BW.
  Review Query Design: Ensure that the query is designed correctly with all necessary characteristics and key figures included. You may need to adjust the query to include the required fields for drill-down.
  Data Model Validation: Validate the data model to ensure that all necessary attributes and hierarchies are present and correctly defined.
  Authorization Check: Confirm that the user has the appropriate authorizations to access the detailed data. This may involve checking user roles and permissions.
  Data Source Connection: If there have been changes to the data source, ensure that the connection is still valid and that the data is being loaded correctly.
  Rebuild or Refresh the Query: Sometimes, simply refreshing or rebuilding the query can resolve temporary issues related to mapping.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to SAP documentation for guidance on configuring data models, queries, and mapping in SAP BW or other relevant tools.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with an SAP expert or support team for further assistance.