How To Fix FZ938 - No clear DME user ID found for & & &

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 938

• Message text: No clear DME user ID found for & & &

What causes this issue?

To be able to carry out bill of exchange presentations using DME, the
system requires a specific user ID. This is usually assigned by the
house bank and stored correspondingly in the system.
Since it is possible to assign different user IDs for DME for different
bank transactions, it is possible to define these IDs per payment
method.
For this reason it is important to remember that, for purposes of bill
of exchange presentation, you must not define different user IDs for
those payment methods that are presented to the bank in the form of a
DME file.

How to fix this error?

Check the following possible causes of error:
Have all the necessary user IDs been defined for the above-mentioned
house bank? Either an ID must exist for each payment method and/or a
general entry must exist for all payment methods.
Are payment methods defined for the presentation of bills of exchange
using DME for which various user IDs have been defined?
<DS:TRAN.OBBD>Proceed</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FZ938 - No clear DME user ID found for & & & ?

  The SAP error message FZ938 ("No clear DME user ID found for & & &") typically occurs in the context of the DME (Data Medium Exchange) process, which is used for electronic payment processing in SAP. This error indicates that the system cannot find a valid DME user ID for the specified parameters, which can prevent the successful generation of DME files.
  Causes:
  
  Missing DME User ID: The DME user ID may not be defined in the system for the specified company code or payment method.
  Configuration Issues: There may be configuration issues in the DME settings, such as incorrect mapping of payment methods to DME user IDs.
  Authorization Issues: The user may not have the necessary authorizations to access the DME user ID.
  Incorrect Parameters: The parameters passed to the DME process may be incorrect or incomplete.
  
  Solutions:
  
  
  Check DME User ID Configuration:
  
  Go to the transaction code OBPM1 (or FBZP for payment program configuration).
  Check the configuration for the payment method and ensure that a valid DME user ID is assigned to the relevant company code.
  
  
  
  Define DME User ID:
  
  If no DME user ID is defined, you can create one by going to the appropriate configuration settings and defining a new DME user ID.
  
  
  
  Review Payment Method Settings:
  
  Ensure that the payment method used in the transaction is correctly configured to use the appropriate DME user ID.
  
  
  
  Check User Authorizations:
  
  Verify that the user executing the DME process has the necessary authorizations to access the DME user ID.
  
  
  
  Validate Input Parameters:
  
  Ensure that the parameters being passed to the DME process are correct and complete.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for additional guidance on DME configuration and troubleshooting.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBZP (Payment Program Configuration), OBPM1 (DME Configuration), and FBPM (Payment Medium Workbench).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify and resolve the cause of the FZ938 error in your SAP system.