How To Fix FZ821 - Payment method & requires the specification of a SEPA mandate

FZ821 - Overview

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 821

• Message text: Payment method & requires the specification of a SEPA mandate

What causes this issue?

Data error: The payment method used, &V1&, requires a SEPA mandate to be
specified in line with the configuration. The payment in question has
the key &V2&.

System Response

Processing is terminated.

How to fix this error?

Choose another payment method or change the configuration of the payment
method in the country.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FZ821 - Payment method & requires the specification of a SEPA mandate ?

  The SAP error message FZ821 indicates that a payment method requires the specification of a SEPA mandate. This typically occurs in the context of processing payments through the SEPA (Single Euro Payments Area) system, which is used for euro-denominated bank transfers across Europe.
  
  Cause:
  The error arises when:
  
  A payment method that requires a SEPA mandate is being used, but the necessary mandate information has not been provided.
  The SEPA mandate is either missing, not activated, or not correctly linked to the customer/vendor account.
  The payment method configuration in SAP is set to require a SEPA mandate, but the mandate details are not available in the system.
  
  
  Solution:
  To resolve the FZ821 error, you can take the following steps:
  
  
  Check SEPA Mandate Status:
  
  Go to the customer or vendor master data and check if a SEPA mandate has been created and is active.
  Ensure that the mandate is correctly linked to the relevant customer/vendor account.
  
  
  
  Create or Update SEPA Mandate:
  
  If a