How To Fix FZ821 - Payment method & requires the specification of a SEPA mandate

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 821

• Message text: Payment method & requires the specification of a SEPA mandate

What causes this issue?

Data error: The payment method used, &V1&, requires a SEPA mandate to be
specified in line with the configuration. The payment in question has
the key &V2&.

System Response

Processing is terminated.

How to fix this error?

Choose another payment method or change the configuration of the payment
method in the country.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FZ821 - Payment method & requires the specification of a SEPA mandate ?

  The SAP error message FZ821 indicates that a payment method requires the specification of a SEPA mandate. This typically occurs in the context of processing payments through the SEPA (Single Euro Payments Area) system, which is used for euro-denominated bank transfers across Europe.
  Cause:
  The error arises when:
  
  A payment method that requires a SEPA mandate is being used, but the necessary mandate information has not been provided.
  The SEPA mandate is either missing, not activated, or not correctly linked to the customer/vendor account.
  The payment method configuration in SAP is set to require a SEPA mandate, but the mandate details are not available in the system.
  
  Solution:
  To resolve the FZ821 error, you can take the following steps:
  
  
  Check SEPA Mandate Status:
  
  Go to the customer or vendor master data and check if a SEPA mandate has been created and is active.
  Ensure that the mandate is correctly linked to the relevant customer/vendor account.
  
  
  
  Create or Update SEPA Mandate:
  
  If a mandate does not exist, create a new SEPA mandate for the customer/vendor.
  If it exists but is inactive or incorrect, update the mandate details as necessary.
  
  
  
  Review Payment Method Configuration:
  
  Check the configuration of the payment method in the SAP system to ensure it is set up correctly to require a SEPA mandate.
  Ensure that the payment method is correctly assigned to the customer/vendor.
  
  
  
  Test Payment Processing:
  
  After ensuring that the mandate is in place and correctly configured, attempt to process the payment again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's SAP support team for specific instructions related to SEPA mandates and payment methods.
  
  
  
  Related Information:
  
  SEPA Mandate: A SEPA mandate is a legal authorization that allows a creditor to collect payments from a debtor's bank account. It is essential for processing direct debits in the SEPA zone.
  Payment Methods in SAP: Payment methods can be configured in SAP to determine how payments are processed (e.g., bank transfer, direct debit). Each payment method can have specific requirements, including the need for a SEPA mandate.
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage customer/vendor data, or OBPM1 to configure payment methods.
  
  By following these steps, you should be able to resolve the FZ821 error and successfully process payments using the required SEPA mandate.