How To Fix FZ814 - Summary of items with the same ISR Ref.? --> &

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 814

• Message text: Summary of items with the same ISR Ref.? --> &

What causes this issue?

This message details a program control option.

System Response

In real estate management you want to pay all invoices that relate to a
contract together.
You need to be able to do this because for the business partner
(landlord of an object) the internal distribution of an invoice he has
issued for these various items is unknown, and consequently this
distribution should not have any effect on the payment.
The ISR payment method used in Switzerland, however, requires the
individual payment of invoices. This requirement has been met in the
payment program where invoices with the same ISR reference for a payment
are grouped, so that separate payments are only made where the ISR
numbers are different.
For each vendor, all items are grouped that have been posted to a real
estate contract with contract type '9' (real estate general contract),
that have the same due date (baseline payment date), and also the same
ISR reference and ISR number.
If a payment is to be made additionally separated according to
contracts, payment grouping has to be used for the vendors concerned.

How to fix this error?

If you assign this system message the active message type 'W', the items
detailed are grouped. If the message has a different type, no grouping
is made.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE CUSTOMIZED_MESSAGE_INFO OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FZ814 - Summary of items with the same ISR Ref.? --> & ?

  The SAP error message FZ814, which states "Summary of items with the same ISR Ref. --> &," typically occurs in the context of the SAP system when dealing with financial transactions, particularly in the area of tax reporting or invoice processing. The ISR (Invoice Status Report) reference is often related to the handling of invoices and their statuses.
  Cause:
  The error message FZ814 usually indicates that there are multiple items or transactions that share the same ISR reference number. This can happen due to:
  
  Duplicate Entries: There may be duplicate invoices or transactions that have been entered into the system with the same ISR reference.
  Incorrect Data Entry: Manual data entry errors can lead to multiple items being assigned the same ISR reference.
  System Configuration Issues: There may be issues with how the system is configured to handle ISR references, leading to conflicts.
  
  Solution:
  To resolve the FZ814 error, you can take the following steps:
  
  
  Identify Duplicate Entries: Check the transactions or invoices that are associated with the ISR reference number mentioned in the error message. Look for duplicates in the system.
  
  
  Correct Data: If duplicates are found, determine which entries are valid and which should be removed or corrected. You may need to delete or adjust the duplicate entries.
  
  
  Review Configuration: If the issue persists, review the configuration settings related to ISR references in your SAP system. Ensure that the settings are correctly defined to prevent duplicate references.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling ISR references and related error messages.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as FB03 (Display Document), FB02 (Change Document), or FBL1N (Vendor Line Item Display).
  SAP Notes: Check SAP Notes for any known issues or patches related to the FZ814 error message.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the FZ814 error and implement a solution to resolve it.