How To Fix FZ813 - Payment method & requires the entry of the city

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 813

• Message text: Payment method & requires the entry of the city

What causes this issue?

Data error: in accordance with the configuration, the payment method
&V1& you used can only be used for business partners (payment
recipients) who have entered a valid address in their master data. This
also requires the entry of the city.

The payment concerned has the key &V2&.
ENDIF

System Response

Processing is terminated.

How to fix this error?

Select a different payment method or change the configuration for the
payment in country. As an alternative, you could set the message so
that the entry of a street or PO box is sufficient.
INCLUDE CUSTOMIZED_MESSAGE_INFO OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FZ813 - Payment method & requires the entry of the city ?

  The SAP error message FZ813, which states "Payment method & requires the entry of the city," typically occurs in the context of payment processing, particularly when dealing with payment methods that require specific address details, including the city.
  Cause:
  This error usually arises due to one of the following reasons:
  
  
  Missing City Information: The city field in the address details of the vendor or customer master data is not filled in. This is often required for certain payment methods, especially those that involve checks or bank transfers.
  
  
  Payment Method Configuration: The payment method being used may have specific requirements that necessitate the inclusion of the city in the address. This is often configured in the payment method settings.
  
  
  Incomplete Master Data: The master data for the vendor or customer may be incomplete or incorrectly maintained, leading to missing address components.
  
  
  Solution:
  To resolve the FZ813 error, you can take the following steps:
  
  
  Check Vendor/Customer Master Data:
  
  Go to the vendor or customer master data (transaction codes like XK03 for vendors or XD03 for customers).
  Ensure that the city field is filled in the address section. If it is blank, update it with the correct city information.
  
  
  
  Review Payment Method Configuration:
  
  Check the configuration of the payment method in the SAP system (transaction code FBZP).
  Ensure that the payment method settings do not have unnecessary restrictions regarding address fields.
  
  
  
  Update Payment Document:
  
  If the payment document is already created, ensure that the relevant address details are correctly populated before processing the payment.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBZP (Payment Program Configuration), XK03 (Display Vendor), and XD03 (Display Customer).
  SAP Notes: Check SAP Notes for any updates or specific fixes related to this error message.
  Documentation: Review SAP documentation regarding payment methods and address requirements to understand the implications of missing data.
  
  By ensuring that all required fields are filled out correctly and that the payment method is configured properly, you should be able to resolve the FZ813 error effectively.