How To Fix FZ787 - > SEPA mandate for contract reference & & is not available


FZ787 - Overview

  • Message type: E = Error

  • Message class: FZ - Payment Transactions

  • Message number: 787

  • Message text: > SEPA mandate for contract reference & & is not available

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  • Self-Explanatory Message

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FZ787 - Details

  • The SAP error message FZ787 indicates that there is a missing SEPA mandate for a specific contract reference. This error typically arises in the context of payment processing, particularly when dealing with SEPA (Single Euro Payments Area) direct debits.
    
    Cause: Missing Mandate: The primary cause of this error is that there is no SEPA mandate created or available for the specified contract reference. A SEPA mandate is a prerequisite for processing direct debit transactions. Incorrect Contract Reference: The contract reference provided may be incorrect or not linked to an existing mandate. Mandate Expiry: The mandate may have expired or been revoked, making it invalid for processing payments. Data Inconsistency: There may be inconsistencies in the data between the customer master data and the mandate data.
    Solution: Create a SEPA Mandate: If a mandate does not exist, you need to create one for the specified contract reference. This can typically be done in the SAP system through the

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