Message type: E = Error
Message class: FZ - Payment Transactions
Message number: 768
Message text: > SEPA mandate & for bank & invalid
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The SAP error message FZ768 typically relates to issues with SEPA (Single Euro Payments Area) mandates and bank details in the context of payment processing. This error indicates that there is a problem with the SEPA mandate or the bank information associated with a customer or vendor.
Cause: Invalid SEPA Mandate: The SEPA mandate may not be correctly set up or may have expired. This can happen if the mandate was not properly created or if the mandate reference is incorrect. Incorrect Bank Details: The bank account information (IBAN, BIC) may be incorrect or not properly maintained in the system. Missing Mandate: The mandate may not exist for the customer/vendor in question, or it may not be linked to the payment request. Status Issues: The mandate may be in a status that does not allow it to be used (e.g., inactive or canceled).
Solution: Check SEPA Mandate: Verify that the SEPA mandate is correctly created in the system.
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