How To Fix FZ768 - > SEPA mandate & for bank & invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 768

• Message text: > SEPA mandate & for bank & invalid

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FZ768 - > SEPA mandate & for bank & invalid ?

  The SAP error message FZ768 typically relates to issues with SEPA (Single Euro Payments Area) mandates and bank details in the context of payment processing. This error indicates that there is a problem with the SEPA mandate or the bank information associated with a customer or vendor.
  Cause:
  
  Invalid SEPA Mandate: The SEPA mandate may not be correctly set up or may have expired. This can happen if the mandate was not properly created or if the mandate reference is incorrect.
  Incorrect Bank Details: The bank account information (IBAN, BIC) may be incorrect or not properly maintained in the system.
  Missing Mandate: The mandate may not exist for the customer/vendor in question, or it may not be linked to the payment request.
  Status Issues: The mandate may be in a status that does not allow it to be used (e.g., inactive or canceled).
  
  Solution:
  
  
  Check SEPA Mandate:
  
  Verify that the SEPA mandate is correctly created in the system. You can do this by navigating to the relevant transaction (e.g., transaction code BP for Business Partner) and checking the mandate details.
  Ensure that the mandate is active and has not expired.
  
  
  
  Verify Bank Details:
  
  Check the bank details for the customer/vendor. Ensure that the IBAN and BIC are correctly entered and formatted.
  Make sure that the bank account is valid and active.
  
  
  
  Link Mandate to Payment:
  
  Ensure that the SEPA mandate is properly linked to the payment request. This may involve checking the payment proposal or payment run settings.
  
  
  
  Update or Create Mandate:
  
  If the mandate is missing or invalid, you may need to create a new SEPA mandate or update the existing one with the correct information.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's guidelines for managing SEPA mandates and bank details to ensure compliance with the required formats and processes.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), F110 (Automatic Payment Transactions), and FSEPA (SEPA Mandate Management).
  SEPA Compliance: Ensure that your organization is compliant with SEPA regulations, which may involve periodic reviews of mandates and bank details.
  SAP Notes: Check for any SAP Notes related to SEPA processing that may provide additional insights or solutions for specific issues.
  
  If the problem persists after checking these areas, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.