How To Fix FZ767 - > Bank details & / & / & do not have a valid SEPA mandate

FZ767 - Overview

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 767

• Message text: > Bank details & / & / & do not have a valid SEPA mandate

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FZ767 - > Bank details & / & / & do not have a valid SEPA mandate ?

  The SAP error message FZ767 indicates that the bank details provided do not have a valid SEPA (Single Euro Payments Area) mandate associated with them. This error typically arises when attempting to process a payment or direct debit transaction in the SEPA format, and it suggests that the necessary authorization for the transaction is missing or invalid.
  
  Cause:
  
  Missing SEPA Mandate: The customer or vendor does not have a valid SEPA mandate in the system.
  Expired Mandate: The existing SEPA mandate may have expired or been revoked.
  Incorrect Bank Details: The bank account details entered may not match the details associated with the SEPA mandate.
  Data Entry Errors: There may be typographical errors in the bank details or mandate reference.
  
  Configuration Issues: There may be issues with the configuration of SEPA mandates in the SAP system.
  
  
  Solution:
  
  Check SEPA Mandate: Verify if a valid SEPA mandate exists for the customer/vendor in question. This can usually be done in