How To Fix FZ738 - > Account blocked due to refused change to master record

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 738

• Message text: > Account blocked due to refused change to master record

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FZ738 - > Account blocked due to refused change to master record ?

  The SAP error message FZ738, which states "Account blocked due to refused change to master record," typically occurs when there is an attempt to modify a master record (such as a vendor or customer account) that has been blocked due to certain conditions. This can happen in various scenarios, particularly in financial transactions or when managing master data.
  Causes:
  
  Blocked Account: The account in question may be blocked for changes due to various reasons, such as compliance issues, internal controls, or specific settings in the master data.
  Authorization Issues: The user attempting to make the change may not have the necessary authorizations to modify the master record.
  Data Integrity Rules: There may be data integrity rules in place that prevent changes to certain fields in the master record once it has been created or modified under specific conditions.
  Status of the Account: The account might be in a status that does not allow changes, such as being marked for deletion or being in a closed state.
  
  Solutions:
  
  Check Account Status: Verify the status of the account in question. If it is blocked, determine the reason for the block and whether it can be lifted.
  Review Authorizations: Ensure that the user has the appropriate authorizations to make changes to the master record. This may involve checking user roles and permissions in the SAP system.
  Consult with the Master Data Team: If the account is managed by a specific team (like a master data management team), consult with them to understand the reason for the block and the process to resolve it.
  Use Transaction Codes: Use relevant transaction codes (like SE11 for data dictionary or SE16 for table display) to check the master data and see if there are any flags or indicators that explain the block.
  System Configuration: If the issue is related to system configuration, it may require adjustments in the settings related to master data management or financial controls.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like FK03 (Display Vendor), FD03 (Display Customer), or FS00 (Display G/L Account) to view the master records.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide insights into specific configurations or bugs that may be causing the issue.
  Documentation: Review SAP documentation related to master data management and account blocking procedures to understand the business rules that apply to your organization.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.