How To Fix FZ736 - > Account blocked due to unconfirmed change to master record

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 736

• Message text: > Account blocked due to unconfirmed change to master record

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FZ736 - > Account blocked due to unconfirmed change to master record ?

  The SAP error message FZ736, "Account blocked due to unconfirmed change to master record," typically occurs when there are changes made to a vendor or customer master record that have not been confirmed or approved, leading to the account being temporarily blocked for further transactions. This is a precautionary measure to prevent unauthorized or erroneous transactions.
  Cause:
  
  Unconfirmed Changes: Changes made to the master data (like vendor or customer details) have not been confirmed. This could be due to a pending approval process or a lack of necessary confirmations.
  Blocking Mechanism: SAP has a built-in mechanism to block accounts when there are pending changes to ensure data integrity and security.
  User Roles and Authorizations: The user may not have the necessary authorizations to confirm the changes made to the master record.
  
  Solution:
  
  
  Confirm Changes: The primary solution is to confirm the changes made to the master record. This can typically be done by:
  
  Navigating to the relevant transaction (e.g., XK02 for vendor master or FD02 for customer master).
  Reviewing the changes and confirming them.
  
  
  
  Check Change Logs: Review the change logs to identify what changes were made and who made them. This can help in understanding why the account is blocked.
  
  
  Authorization Check: Ensure that the user attempting to perform transactions has the necessary authorizations to confirm changes to the master record.
  
  
  Contact Administrator: If you do not have the necessary permissions to confirm the changes, contact your SAP administrator or the person responsible for master data management in your organization.
  
  
  Review Workflow: If your organization uses a workflow for master data changes, ensure that the workflow is functioning correctly and that all necessary approvals are being processed.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  XK02: Change Vendor Master
  FD02: Change Customer Master
  SE16N: To view the table for vendor/customer master data changes.
  
  
  
  Master Data Management: Understanding the processes and policies around master data management in your organization can help prevent such issues in the future.
  
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message, as SAP frequently updates its software to address known issues.
  
  
  By following these steps, you should be able to resolve the FZ736 error and unblock the account for further transactions.