How To Fix FZ667 - > Partner bank & / & / & was excluded for this customer

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 667

• Message text: > Partner bank & / & / & was excluded for this customer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FZ667 - > Partner bank & / & / & was excluded for this customer ?

  The SAP error message FZ667 indicates that a specific partner bank has been excluded for a customer in the system. This typically occurs in the context of financial transactions, particularly when dealing with payment processing or bank master data.
  Cause:
  
  
  Exclusion Status: The partner bank may have been marked as excluded in the customer master data. This can happen due to various reasons, such as:
  
  The bank account is no longer valid.
  The customer has requested to exclude the bank for certain transactions.
  The bank account has been flagged for compliance or regulatory reasons.
  
  
  
  Configuration Issues: There may be configuration settings in the SAP system that prevent the use of certain partner banks for specific customers.
  
  
  Data Entry Errors: Incorrect data entry during the setup of the customer or partner bank information can lead to this error.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code FD03 for display).
  Navigate to the "Payment Transactions" or "Bank Details" section.
  Verify if the partner bank is marked as excluded. If it is, you may need to remove the exclusion status.
  
  
  
  Review Bank Master Data:
  
  Check the bank master data (transaction code FI12 for bank master data).
  Ensure that the bank is active and not flagged for exclusion.
  
  
  
  Consult with Relevant Departments:
  
  If the exclusion is intentional (e.g., due to compliance issues), consult with the finance or compliance department to understand the reason and whether it can be reversed.
  
  
  
  Configuration Review:
  
  If you have access, review the configuration settings related to payment processing and partner banks to ensure they are set up correctly.
  
  
  
  Data Entry Verification:
  
  Ensure that all data entries related to the customer and partner bank are accurate and complete.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  FD03: Display Customer Master Data
  FI12: Display Bank Master Data
  FBL1N: Vendor Line Item Display (if applicable)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  Documentation: Refer to SAP documentation for detailed information on managing customer and bank master data.
  
  
  If the issue persists after checking these areas, it may be beneficial to involve your SAP support team or consult with SAP support for further assistance.