How To Fix FZ665 - > Customer/vendor bank details are being checked

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 665

• Message text: > Customer/vendor bank details are being checked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FZ665 - > Customer/vendor bank details are being checked ?

  The SAP error message FZ665 indicates that there is an issue with the bank details of a customer or vendor during a transaction. This error typically arises when the system is performing checks on the bank details, and it may be due to various reasons such as missing information, incorrect data, or issues with the bank master data.
  Causes of Error FZ665:
  
  Missing Bank Details: The customer or vendor master record may not have the required bank details filled in.
  Incorrect Bank Details: The bank account number, bank key, or other related information may be incorrect or not formatted properly.
  Bank Master Data Issues: The bank itself may not be set up correctly in the system, or it may not exist in the bank master data.
  Authorization Issues: The user may not have the necessary permissions to access or modify the bank details.
  Data Consistency Issues: There may be inconsistencies in the data between the customer/vendor master and the bank details.
  
  Solutions:
  
  
  Check Customer/Vendor Master Data:
  
  Go to the customer or vendor master record and verify that all required bank details are correctly entered.
  Ensure that the bank account number, bank key, and other relevant fields are filled out correctly.
  
  
  
  Verify Bank Master Data:
  
  Check if the bank is correctly set up in the bank master data (transaction code FI01 for creating a bank, FI02 for changing, and FI03 for displaying).
  Ensure that the bank key and other details are valid and active.
  
  
  
  Review Authorization:
  
  Ensure that the user has the necessary authorizations to view and edit bank details. This can be checked with the security team or through transaction SU53 to analyze authorization issues.
  
  
  
  Data Consistency Check:
  
  Run consistency checks to ensure that there are no discrepancies between the customer/vendor master data and the bank details.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD01 (Create Customer), FD02 (Change Customer), FK01 (Create Vendor), and FK02 (Change Vendor) to manage customer/vendor data.
  Bank Master Data: Understanding how to manage bank master data is crucial, as it directly impacts the ability to process transactions involving customers and vendors.
  Documentation: Review SAP documentation and user guides related to financial transactions and master data management for additional context and best practices.
  
  By following these steps, you should be able to identify and resolve the issue causing the FZ665 error message in SAP.