How To Fix FZ383 - Vendor &1 &2 for customer &3 blocked by &4

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 383

• Message text: Vendor &1 &2 for customer &3 blocked by &4

What causes this issue?

DEFINE &USER& = &V4&
INCLUDE MESSAGE_ENQUEUE_USER OBJECT DOKU ID TX

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FZ383 - Vendor &1 &2 for customer &3 blocked by &4 ?

  The SAP error message FZ383 indicates that a vendor (or supplier) is blocked for a specific customer due to a certain reason. The message format typically includes placeholders for the vendor number, vendor name, customer number, and the reason for the block.
  Cause:
  The error occurs when a vendor is blocked for a customer in the system. This can happen for several reasons, including:
  
  Blocking by the Vendor: The vendor may have been blocked for business reasons, such as non-compliance with terms or conditions.
  Blocking by the Customer: The customer may have blocked the vendor due to issues like poor service, quality problems, or other business-related concerns.
  System Configuration: There may be settings in the vendor master data that automatically block vendors for certain customers based on specific criteria.
  
  Solution:
  To resolve the FZ383 error, you can take the following steps:
  
  
  Check Vendor Master Data:
  
  Go to the vendor master data (transaction code XK03 for general data or MK03 for purchasing data).
  Verify if the vendor is indeed blocked for the specific customer.
  
  
  
  Review Blocking Reasons:
  
  Identify the reason for the block (the fourth parameter in the error message).
  If the block is due to a specific issue, address that issue first.
  
  
  
  Unblock the Vendor:
  
  If you have the necessary authorizations, you can unblock the vendor for the customer using transaction code XK02 (to change vendor master data).
  Navigate to the relevant section and remove the block.
  
  
  
  Consult with Relevant Departments:
  
  If you are unsure why the vendor is blocked, consult with the procurement or accounts payable departments to understand the context and implications of unblocking the vendor.
  
  
  
  Check Configuration Settings:
  
  If the blocking is due to system settings, you may need to review the configuration in the vendor master data settings or consult with your SAP administrator.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XK03: Display Vendor Master Data
  XK02: Change Vendor Master Data
  MK03: Display Purchasing Data for Vendor
  MK02: Change Purchasing Data for Vendor
  
  
  
  Authorization: Ensure you have the necessary permissions to make changes to vendor master data.
  
  
  Documentation: Refer to SAP documentation or your organization's internal guidelines for managing vendor relationships and master data.
  
  
  Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  By following these steps, you should be able to identify the cause of the FZ383 error and take appropriate action to resolve it.