How To Fix FZ381 - Customer &1 &2 for vendor &3 is blocked by &4

FZ381 - Overview

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 381

• Message text: Customer &1 &2 for vendor &3 is blocked by &4

What causes this issue?

DEFINE &USER& = &V4&
INCLUDE MESSAGE_ENQUEUE_USER OBJECT DOKU ID TX

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FZ381 - Customer &1 &2 for vendor &3 is blocked by &4 ?

  The SAP error message FZ381 indicates that a customer (identified by &1 and &2) is blocked for a specific vendor (identified by &3) due to a blocking reason (identified by &4). This error typically arises in the context of financial transactions, particularly when trying to process invoices or payments related to a customer-vendor relationship.
  
  Cause:
  
  
  Blocking Reason: The customer-vendor relationship is blocked due to various reasons, such as:
  
  Payment block
  Credit limit exceeded
  Manual blocking by a user
  Other business rules defined in the system
  
  
  
  Configuration Settings: The system may have specific configurations that enforce blocking based on certain criteria, such as credit management settings or payment terms.
  
  
  Data Inconsistencies: There may be inconsistencies in the master data for the customer or vendor that lead to the blocking.
  
  
  
  Solution:
  
  
  Check Blocking Reasons:
  
  Navigate to the customer or vendor master data in SAP.
  Check the status of the customer-vendor relationship to identify the specific blocking reason.
  If necessary, consult with the relevant department (e.g.,