How To Fix FZ370 - Synchronous update could not be activated

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 370

• Message text: Synchronous update could not be activated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FZ370 - Synchronous update could not be activated ?

  The SAP error message FZ370: Synchronous update could not be activated typically occurs in the context of financial transactions, particularly when there is an issue with the update process in the SAP system. This error can arise due to various reasons, including configuration issues, system performance problems, or inconsistencies in the database.
  Causes:
  
  Configuration Issues: The synchronous update may not be properly configured in the system settings.
  Database Locking: If there are locks on the database tables that the transaction is trying to access, it can prevent the synchronous update from being activated.
  Performance Issues: High system load or performance bottlenecks can lead to timeouts or failures in activating synchronous updates.
  Missing Authorizations: The user executing the transaction may not have the necessary authorizations to perform the synchronous update.
  System Errors: There may be underlying system errors or inconsistencies that need to be addressed.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for synchronous updates in the SAP system. Ensure that all necessary parameters are correctly set.
  Database Locks: Use transaction codes like SM12 to check for and release any locks on the relevant database tables.
  Monitor System Performance: Use transaction codes like ST22 (dump analysis) and SM21 (system log) to check for performance issues or errors that may be affecting the system.
  User Authorizations: Verify that the user has the appropriate authorizations to perform the transaction. You can check this using transaction SU53 after the error occurs.
  Check for System Errors: Look for any system errors or inconsistencies that may need to be resolved. This may involve checking the application logs or consulting with your SAP Basis team.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check locks), ST22 (for dumps), SM21 (system log), and SU53 (authorization check).
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the transaction code and any relevant logs.
  Documentation: Review SAP documentation related to synchronous updates and financial transactions for additional insights and best practices.
  
  By following these steps, you should be able to diagnose and resolve the FZ370 error in your SAP system.