How To Fix FZ369 - Customer & &: No payment due to delete flag or posting block

FZ369 - Overview

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 369

• Message text: Customer & &: No payment due to delete flag or posting block

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FZ369 - Customer & &: No payment due to delete flag or posting block ?

  The SAP error message FZ369 indicates that a customer has a delete flag or posting block set, which prevents any payment processing for that customer. This error typically arises in the context of accounts receivable and payment processing in SAP.
  
  Cause:
  
  Delete Flag: The customer master record may have been marked for deletion. This means that the customer is no longer active in the system, and any transactions related to this customer are blocked.
  Posting Block: The customer may have a posting block set, which prevents any financial transactions from being posted to their account. This could be due to various reasons, such as credit issues, disputes, or administrative decisions.
  
  
  Solution:
  To resolve the FZ369 error, you can take the following steps:
  
  
  Check Customer Master Record:
  
  Go to the customer master record (transaction code FD03 for display).
  Check if the customer has a delete flag set. If so, you may need to remove this flag if the customer