How To Fix FZ328 - Due items with currency &, pmnt method & - items total is & 0

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 328

• Message text: Due items with currency &, pmnt method & - items total is & 0

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FZ328 - Due items with currency &, pmnt method & - items total is & 0 ?

  The SAP error message FZ328 indicates that there are items with a specific currency and payment method, but the total amount of these items is zero. This typically occurs during the payment processing or clearing of items in the SAP system.
  Cause:
  
  
  Zero Amount Transactions: The error usually arises when there are line items that have a zero amount associated with them. This can happen if:
  
  Invoices or payments were incorrectly entered with zero amounts.
  There are adjustments or corrections that resulted in zero balances.
  Items were cleared or reversed, leaving behind zero-value entries.
  
  
  
  Incorrect Payment Method: The payment method specified may not be valid for the items being processed, or it may not be set up correctly in the system.
  
  
  Currency Issues: There may be discrepancies in currency settings, such as mismatched currencies between the items and the payment method.
  
  
  Solution:
  
  
  Review Line Items: Check the line items associated with the payment. Ensure that there are no items with a zero amount. If there are, you may need to delete or adjust these items.
  
  
  Check Payment Method Configuration: Verify that the payment method being used is correctly configured in the system. Ensure that it is valid for the currency and type of transaction you are processing.
  
  
  Adjust Currency Settings: Ensure that the currency settings for the items and the payment method are consistent. If there are discrepancies, you may need to adjust the currency settings or convert the amounts appropriately.
  
  
  Clear Zero Amount Items: If there are zero amount items that are not needed, consider clearing them from the system to avoid this error in the future.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's SAP support team for specific guidance on handling this error, as there may be additional configurations or settings that need to be addressed.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FB03 (Display Document) to review the documents associated with the payment, or FBL1N (Vendor Line Item Display) to check vendor transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Permissions: Ensure that the user processing the payment has the necessary permissions to make changes to the items in question.
  
  By following these steps, you should be able to identify the cause of the FZ328 error and implement a solution to resolve it.