How To Fix FZ280 - Error checking the entry reference IDoc for payments

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 280

• Message text: Error checking the entry reference IDoc for payments

What causes this issue?

The system found an error while checking the reference Idoc.

System Response

The system stored the error it found in the system fields and displays
it in the workflow error log.

How to fix this error?

Check the status and contents of the IDoc.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FZ280 - Error checking the entry reference IDoc for payments ?

  The SAP error message FZ280, which states "Error checking the entry reference IDoc for payments," typically occurs during the processing of payment transactions in SAP, particularly when dealing with IDocs (Intermediate Documents) that are used for data interchange between SAP systems or between SAP and external systems.
  Cause:
  The error can be caused by several factors, including:
  
  Missing or Incorrect Data: The IDoc may be missing required fields or contain incorrect data that prevents it from being processed correctly.
  IDoc Status: The IDoc may be in an error status (e.g., status 51) due to previous processing issues.
  Configuration Issues: There may be configuration issues in the payment processing or IDoc processing settings.
  Reference ID Issues: The reference ID used in the IDoc may not exist or may not be valid in the context of the payment being processed.
  Mapping Issues: If the IDoc is being used to transfer data between systems, there may be mapping issues between the source and target systems.
  
  Solution:
  To resolve the FZ280 error, you can take the following steps:
  
  Check IDoc Status: Use transaction code WE02 or WE05 to check the status of the IDoc. Look for any error messages or status codes that indicate what went wrong.
  Review IDoc Data: Examine the data in the IDoc to ensure that all required fields are populated correctly and that the data is valid.
  Correct Configuration: Verify the configuration settings for payment processing and IDoc processing. Ensure that all necessary settings are correctly configured.
  Check Reference ID: Ensure that the reference ID used in the IDoc is valid and exists in the system. You may need to check related tables or transactions to confirm this.
  Reprocess IDoc: If the IDoc is in an error status, you may need to correct the issues and reprocess the IDoc. This can often be done using transaction code BD87.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or information that can help diagnose the issue.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  IDoc Types: Familiarize yourself with the specific IDoc type being used for payments (e.g., PAYEXT for payment orders) and its structure.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to IDoc processing and payment transactions for best practices and configuration guidelines.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the FZ280 error in your SAP system.