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Message type: E = Error
Message class: FY - Payment Cards
Message number: 081
Message text: Error while settling receipt with card &1 using &2 (trans. no. &3): &4
An error occurred during settlement of the document.
Settlement of this document cannot be performed.
For more information about error messages in the payroll run, their
causes, and possible follow-up actions, see SAP Help Portal, under <LS>
SAP S/4HANA Cloud -> Product Assistance -> Finance -> Financial
Operations -> Receivables Management -> Accounts Receivable -> Schedule
Accounts Receivable Jobs -> Payment Card Billing</>.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
FY081
- Error while settling receipt with card &1 using &2 (trans. no. &3): &4 ?The SAP error message FY081 typically indicates an issue encountered during the settlement of a receipt that was paid using a credit card. This error can arise due to various reasons, and understanding the cause is essential for resolving it. Here’s a breakdown of the potential causes, solutions, and related information:
Causes:
- Incorrect Configuration: The configuration for credit card processing or settlement may not be set up correctly in the SAP system.
- Missing Data: Required data for the settlement process might be missing or incomplete, such as customer information, transaction details, or payment method settings.
- Transaction Issues: There may be issues with the specific transaction number mentioned in the error message, such as it being in an incorrect status or already settled.
- Authorization Problems: The user may not have the necessary authorizations to perform the settlement operation.
- Technical Issues: There could be underlying technical issues, such as system bugs or connectivity problems with external payment gateways.
Solutions:
- Check Configuration: Review the configuration settings for credit card processing in the SAP system. Ensure that all necessary parameters are correctly set.
- Verify Data Completeness: Ensure that all required fields and data for the transaction are filled out correctly. Check the transaction number and related documents for completeness.
- Review Transaction Status: Check the status of the transaction associated with the error. If it has already been settled or is in an incorrect state, you may need to reverse or adjust it before attempting to settle again.
- User Authorizations: Verify that the user attempting the settlement has the appropriate authorizations to perform the action. If not, contact your SAP security administrator to grant the necessary permissions.
- Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages or warnings that could provide additional context for the issue.
- Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance, especially if it appears to be a technical issue.
Related Information:
By following these steps, you should be able to identify the cause of the FY081 error and implement a suitable solution.
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