How To Fix FY072 - Reversal reason missing for reset posting

SAP Error Message - Details

• Message type: E = Error

• Message class: FY - Payment Cards

• Message number: 072

• Message text: Reversal reason missing for reset posting

What causes this issue?

Further postings are carried out with the card payment, for example cash
discount. This why the card payment is reversed. However, there is no
entry of a reason for the reversal.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In Customizing choose <LS>Financial Accounting -> Accounts Receivable
and Accounts Payable -> Business Transactions -> Payments with Payment
Cards -> <DS:SIMG.SIMG_CFORFBTCCFI>Make Central Settings for Payment
Cards</></>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FY072 - Reversal reason missing for reset posting ?

  The SAP error message FY072, which states "Reversal reason missing for reset posting," typically occurs when you are trying to reverse a document in the Financial Accounting (FI) module, but the system requires a reversal reason that has not been specified.
  Cause:
  
  Missing Reversal Reason: The primary cause of this error is that the reversal reason field is not filled in when attempting to perform a reset posting or reversal of a document.
  Configuration Issues: There may be configuration settings in the system that require a reversal reason for certain types of postings, and if these are not set up correctly, it can lead to this error.
  Document Type Restrictions: Certain document types may have specific requirements for reversal reasons, and if the document type you are working with does not allow for a reversal without a reason, this error will occur.
  
  Solution:
  
  Specify a Reversal Reason: When you attempt to reverse a document, ensure that you select an appropriate reversal reason from the dropdown menu. This is usually done in the reversal screen where you can specify the reason for the reversal.
  Check Configuration: If you are consistently encountering this error, it may be necessary to check the configuration settings in the SAP system. You can do this by:
  
  Navigating to the configuration settings for Financial Accounting.
  Checking the settings for document types and reversal reasons to ensure they are correctly configured.
  
  
  User Authorization: Ensure that you have the necessary authorizations to perform reversals and that your user role allows for the selection of reversal reasons.
  Consult Documentation: Refer to SAP documentation or help files for specific guidance on the reversal process and the requirements for your particular version of SAP.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to document reversal, such as FB08 (Reverse Document) or FBRA (Reset Cleared Items).
  SAP Notes: Check for any relevant SAP Notes that may address this issue or provide additional guidance on handling reversal reasons.
  User Training: Ensure that users are trained on the proper procedures for reversing documents and the importance of selecting a reversal reason.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a functional consultant who can provide more tailored assistance based on your specific system configuration and business processes.